We collect information you provide directly to us, and information collected automatically when you use our website.

Information you provide:

• Name, email address, phone number, and Instagram handle (if provided)
• Mailing address, including return shipping address for mail-in service
• Order details, service preferences, and notes you submit during checkout
• Payment details (collected and processed by Stripe — we do not see or store full card numbers)
• Any communications you send us by email, web form, or DM

Information collected automatically:

• IP address, browser type, and device information
• Pages visited and basic usage metrics
• Cookies and similar technologies (see Section 6)

We use the information we collect to:

• Process orders, generate shipping labels, and deliver our services
• Send you order confirmations, status updates, and support messages
• Respond to inquiries and provide customer support
• Detect, prevent, and respond to fraud or misuse
• Comply with legal obligations and enforce our Terms of Service
• Improve our website, services, and customer experience

We rely on the following third-party service providers to operate our business. Each receives only the information needed to perform its function and is bound by its own privacy and security commitments:

• Stripe — payment processing
• EasyPost — shipping label generation and tracking
• USPS — carrier (recipient name and address are printed on the shipping label)
• Resend — transactional email delivery
• ImprovMX — inbound email forwarding
• Google (Gmail) — team email accounts
• Supabase — database hosting and authentication
• Vercel — web hosting and first-party analytics

We do not sell your personal information. We may share information with law enforcement or other parties when required by law, court order, or to protect our rights, property, or safety.

We retain order records, customer contact information, and related communications for as long as necessary to provide our services and to comply with our legal, accounting, and tax obligations — typically up to seven (7) years after your last order. You may request earlier deletion (see Section 7), subject to retention requirements we cannot waive.

We use industry-standard administrative, technical, and physical safeguards to protect the information we collect, including TLS encryption in transit, encrypted storage at rest via our infrastructure providers, and limited internal access on a need-to-know basis. No system is perfectly secure, and we cannot guarantee absolute security.

Our website uses a small number of cookies and similar technologies to operate properly and to support first-party analytics provided by our hosting platform. We do not run third-party advertising trackers or sell information about your visit. Most browsers let you refuse or delete cookies; doing so may limit some site functionality.

Depending on your jurisdiction, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict certain processing
• Receive a portable copy of information you provided
• Opt out of the “sale” or “sharing” of personal information — we do not sell or share your personal information for cross-context behavioral advertising

To exercise any of these rights, email us at support@stealthlens.net. We may need to verify your identity before responding.

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

We operate from the United States. If you access our services from outside the U.S., your information will be transferred to and processed in the United States. By using our services, you consent to that transfer.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be communicated through the website or by email. Continued use of our services after a change constitutes acceptance.

Questions about this Privacy Policy or our information practices? Email support@stealthlens.net.

97percent LLC d/b/a StealthLens · Florida, USA